Resources for health practitioners
I love helping practitioners build a successful business, that’s in alignment with their values, vision and lifestyle.
In addition to 1:1 business mentoring, professional supervision of cancer and complex cases, workshops and practitioner retreats, I create articles on different aspects of naturopathic business, ethics and mentoring. There are also some handpicked collaborations with with people I respect, who provide dynamic resources for clinicians and business owners.
Sign up for the bimonthly free mentoring newsletter and scroll down for dozens of free resources.
Free resources
Articles/vlogs
Latest mentoring articles
How to avoid no shows and late cancellations
Health business essentials
Are you required to register for GST? The issues and some remarkable facts most health practitioners don’t know about GST.
Repeat prescriptions: what are the rules?
Testimonials: what can you share on your website, social media posts and any clinic literature? Can you call yourself an ND?
Understanding the 2019 private health insurance reforms. Why naturopathy currently cannot be claimed by clients with ‘extras’ cover and the latest updates regarding a new review into natural therapies.
Patient management
Building trust: The problem we didn’t know we had – encouraging trust and full disclosure.
Feeling overwhelmend? Start simple and layer your treatment. [Video] A case of GERD.
The Goldilocks prescription: Treatment plans: what’s the “just right”amount of info and remedies for your client?
Supporting clients with cancer
Growing your business
30 years in practice: longevity in practice and what’s changed over the decades?
Business health check Oct 2020. What have you learnt from this challenging year and what further adaptations does your business need?
Does the 85% rule work in practice? Can working less reap greater rewards?
End of the financial year review: how to check in with how your business is going and set goals for the coming months.
EOFY must dos: no matter the date have you reviewed supplier price rises and adjusted your RRP?
Finance, economy and recession planning: take your head out of the sand, understand the peaks and troughs in business and take control of your finances.
Future-proofing your business: mentoring update: Are you prepared for what’s coming?
Golden clients are and how to nurture this hidden asset
Has the traditional clinic had it’s day? Pros and cons of ditching bricks and mortar for 100% online practice
How do external herbal dispensaries compare? Thinking of going virtual and outsourcing your clients herbal prescriptions, check this free comparison guide.
How video can grow your business
Making location independence work in practice
Physician health thyself: mentoring update: why taking care of you is important for business.
Professional supervision and reflective practice: is this different from mentoring and how can it help you grow your business.
Signs you’re quiet quitting your business
Super-niching and more: mentoring update: super-niching a health business, building trust, leases.
The secrets of being a happy practitioner: how do you rate?
What’s your practice style? Are you a Stayer, Entrepreneur or Butterfly, and tips on building your business for each type.
Conversations with extraordinary people
Please subscribe – Gill’s YouTube channel for health practitioners
Dr Sue Evans Pt 1 – herbal ethics
Dr Sue Evans Pt 2 – herbal culture and colonisation
Dr Sue Evans Pt 3 – sharing herbal knowledge and innovative grassroots herbalism projects
Dr Sue Evans Pt 4 – Medical astrology + Culpepper
Kath Cornthwaite why you (and your clients) need to know about Lynch Syndrome
Michelle Whitehead Lawyer extraordinaire (so much more business gems than the legal stuff!)
Dr Airdre Grant – Does spirituality have a place in naturoapthy?
Dr Airdre Grant – on grief
Anna Hearn – body positivity and Health At Every Size
Mentoring downloads
These 60 – 80 minutes webinars cover some issues that frequently arise in mentoring sessions. The webinars can be purchased from Health Masters Live and count towards continuing education points with most professional associations.
Practice builder webinars with Health Masters Live
*NEW 2022* Self care for better health care
Learn to work with your own rhythms and other ways to work smarter not harder, create your own self care plan. The HML course comes with easy to follow exercises to embed these new skills.
*NEW 2022* Invest in your business
Why it pays to invest time in planning, professional development, mentoring, collaborations. How to maximise your existing networks for quality referrals, to grow your team and much more.
How to set client expectations
Do your clients know when, why and how to contact you outside of consultations? Are you communicating your treatment plan effectively? How to get your message across to maximise client’s health and your time.
Why and how to set boundaries as a clinician
Boundary issues range from the personal (is it ever ok to have an intimate relationship with a client?), to making sure you create work/life balance. If you find yourself working outside of business hours, this webinar is a must!
Creating an ongoing learning plan and skills audit
Being a practitioner demands that we are constantly learning. But do we have to know everything and how to best allocate precious continuing education time and money? This webinar includes two ways to audit your client files – for both self-directed learning and juicy demographic information about your patients.
Online consultations
Are you curious about taking your consults (and more! online )? This webinar looks at distance consults – are they the same as face to face? What do you need to build an online health practice? I share what you need, to decide if this mode of clinical practice is appropriate for you and your clients, as well as what you need to run and grow it.
Health Masters Live currently charges $69/module, or free with an All Access Pass or Practice Builder Bundle.
Online practitioner services
Digital security
Always use a VPN, if working from a public space, using someone else’s internet connection or when travelling. I use Nord VPN*.
External dispensing
Being able to outsource your dispensary sales is essential for online practice. How the four major Australian external herbal dispensaries compare?
2022 comparison of external herbal dispensaries
Booking and practice management platforms and software
Bookeo – I use this Australian company for all my online bookings (both consultations and workshops), plus I pay for a back end merchant as all my consults are prepaid. It’s lower cost than some booking systems as it doesn’t include practice management software, as it’s not designed specifically for health practitioners. I love this as a simple, low cost booking system for both 1:1 consult and classes/workshops.
Halaxy (previously Healthkit) – this is a very affordable booking and patient management option for emerging practitioners. For a small practice this system can be used free, just a minimal charge (pay as you go, rather than monthly upfront costs) for some booking services. You can have prepaid consultations, at small charge per booking, without having the added expense of your own back end merchant facility. Note: since rebranded as Halaxy pricing and services may have changed.
Simple clinic – secure cloud based practice management, for a sliding scale of monthly fees, depending on the number of clients you have.
Cliniko – possibly the most well known comprehensive practice management and online booking system. Free 30 day trial and a monthly fee based on number of practitioners using the service from the same clinic, rather than volume of clients.
Lawyer Michelle Whitehead’s DIY legals
Most practitioners have a website. With that comes privacy, terms and conditions and a bundle of legal issues that are frequently assigned to the too hard basket.
Michelle Whitehead is an Australian lawyer who has tailor-made affordable packages to suit health professionals running an online or bricks and mortar businesses.
Her “contracts that care” are easy to use, avoid jargon and include an online accountability session.
Explore the affordable Do It Yourself legal docs*, website T&Cs, privacy policy and a host of contracts for 1:1 sessions and group programs.
Books
Whether you’re a practitioner wanting a resource to support your clients or you’re trying to conceive yourself, the talented team at Fertile Ground Health Group has made it easier for everyone. Packed full of invaluable, evidence-based lifestyle advice, and endorsed by respected colleagues in the fertility community – don’t go past this book. It’s a perfect companion to the 1:1 work you do when helping clients prepare for pregnancy, increase chances of conception, or navigate assisted reproduction.
Every Patient Tells a Story: Medical Mysteries and the Art of Diagnosis
Dr. Lisa Sanders, author of the monthly New York Times Magazine column “Diagnosis” (and a new Netflix must-view series of the same name), will broaden your medical detective skills, in an entertaining and informative way.
Bates Guide to Physical Examination & History Taking
My physical examination ‘bible’ by Barbara Bates got me through hands on exams as an emerging practitioner, like using an otoscope on a toddler, when I’d only practiced on adults as a student. The latest edition lives on in her name. A must have for every practitioner.
Need more?
Mentoring for over 20 years, I’ve developed unique resources for practitioners in my individual and group programs. From a handy checklist before signing a commercial lease to exercises to discover if your values are aligned before working with others, I have processes that cover most situations that arise in business.
Just as our health consultations are individualised according to our client’s needs; 1:1 mentoring focuses on identifying the practical skills you need to grow your business and clinical acuity with confidence.
Book mentoring
* I only share external resources that I personally use and genuinely love. If you purchase from some of these sites marked with an asterisk, I sometimes get a small affiliate reward. I donate profits made from that partnership to my favourite charities including The Smith Family and the Fred Hollows Foundation.