Online resources for health practitioners
I love helping practitioners create an authentic and successful business.
These 60 – 80 minutes webinars cover some issues that frequently arise in mentoring sessions. The webinars can be purchased from Health Masters Live and count towards continuing education points with most professional associations.
Practice builder webinars with Health Masters Live
*Special offer: 50% off when you buy 2 or more of my Practice Builders webinars*
Just use this link when you buy two or more of my webinars and add the coupon code GILL50 at check out to apply the discount.
How to set client expectations
Do your clients know when, why and how to contact you outside of consultations? Are you communicating your treatment plan effectively? How to get your message across to maximise client’s health and your time.
Why and how to set boundaries as a clinician
Boundary issues range from the personal (is it ever ok to have an intimate relationship with a client?), to making sure you create work/life balance. If you find yourself working outside of business hours, this webinar is a must!
Creating an ongoing learning plan and skills audit
Being a practitioner demands that we are constantly learning. But do we have to know everything and how to best allocate precious continuing education time and money? This webinar includes two ways to audit your client files – for both self-directed learning and juicy demographic information about your patients.
Are you curious about taking your consults (and more! online )? This webinar looks at distance consults – are they the same as face to face? What do you need to build an online health practice? I share what you need, to decide if this mode of clinical practice is appropriate for you and your clients, as well as what you need to run and grow it.
Lawyer Michelle Whitehead’s DIY legals
Most practitioners have a website and with that comes privacy issues, terms and conditions and a bundle of legal issues that too frequently we assign to the too hard basket. Michelle Whitehead is an Australian lawyer who has tailor-made affordable packages to suit health professionals running an online or bricks and mortar businesses.
Her “contracts that care” are easy to use, avoid jargon and include a review and an online accountability session.
There are multiple DIY packs on offer, including:
- Client service agreements and specific agreements for coaching, healing, workshop.*
Are you required to register for GST? The issues and some remarkable facts most health practitioners don’t know about GST.
Understanding the 2019 private health insurance reforms. Why naturopathy currently cannot be claimed by clients with ‘extras’ cover and the latest updates regarding a new review into natural therapies.
Online practitioner services
Being able to outsource your dispensary sales is essential for online practice. You will need to create and verify a practitioner account first, then add your client’s details so the site can verify them in turn, before making your prescription.
Practitioners get a rebate on the practitioner only products they prescribe. Clients pay the dispensing company directly and practitioners receive a rebate (usually monthly) for their mark up. Most allow you to set the mark up and some practitioners choose to drop it a little to compensate for the mailing costs the client has to pay.
My go to online prescription services
Ariya – not only does this company have an exceptional range on nutritional products (including their own compounds) but they will dispense liquid herbal prescriptions as well. You choose from their current stock of not only the herbs themselves but also from a variety of different manufacturers. Price is per ml and you choose the mark up. They have a flat rate for overnight postage and handling, to most Australian locations.
Vital.ly – carries a wide variety of nutritional and herbal brands, including chilled products (e.g. probiotics).
Integria – a wide variety of practitioner only products on offer from many brands (including their own – Mediherb and Eagle). You can allow clients to buy from their extensive over the counter range of products (including some foods as well. At this point we don’t get a rebate on the non-prescription purchases. While Integria send chilled products to practitioners, they haven’t extended this to our online client prescribing.
Booking and practice management platforms and software
Bookeo – I use this Australian company for all my online bookings, plus I pay for a back end merchant for prepaid consultations and workshops. It’s lower cost than some booking systems, as it doesn’t include practice management add ons, as it’s not designed specifically for health practitioners.
Healthkit – this is a very attractive booking and patient management option for emerging practitioners. For a small practice this system can be used free, just a minimal charge (pay as you go, rather than monthly upfront costs) for some booking services. You can have prepaid consultations, at small charge per booking, without having the added expense of your own back end merchant facility
Simple clinic – secure cloud based practice management, for a sliding scale of monthly fees, depending on the number of clients you have.
Cliniko – possibly the most well known practice management and online booking system. Free 30 day trial and a monthly fee based on number of practitioners using the service from the same clinic, rather than patients. Prices are in US dollars.
Just as our health consultations are individualised according to our client’s needs; 1:1 mentoring focuses on identifying the practical skills you need to grow your business and clinical acuity with confidence.Book mentoring
* I only share external resources that I personally use and genuinely love. If you purchase from some of these sites, I sometimes get a small reward. Profits from affiliate links are donated to my favourite charities: The Smith Family and The Fred Hollows Foundation.